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Coinbase

Coinbase

Overview

What is Coinbase?

Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer…

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Recent Reviews

TrustRadius Insights

Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers …
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Good crypto exchanges.

8 out of 10
July 03, 2022
Incentivized
Nice cryptocurrency exchange platform with loads of cryptocurrencies to trade and learn about the crypto world. Helps you to be updated …
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Great Product for new investors

10 out of 10
February 03, 2022
Love Coinbase and building development around the crypto space. I've found it to be a solid company to work with and has the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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$100K-$1M

$0.20

Cloud
taker fee

$10-50K

$0.35

Cloud
taker fee

<$10K

$0.50

Cloud
taker fee

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Coinbase?

Coinbase Video

Introducing Coinbase Earn: A New Way to Earn Crypto While You Learn Crypto

Coinbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(56)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers appreciate Coinbase's user-friendly interface, which simplifies the process of buying and selling cryptocurrencies, saving them valuable time. With its secure platform, Coinbase serves as a reliable bank for storing and safeguarding cryptocurrency assets. Users also rely on Coinbase to keep track of their portfolios, research different coins, and stay updated with the world of crypto. Additionally, organizations in the finance industry trust Coinbase to manage and house their clients' crypto assets securely. Coinbase Pro offers advanced features for managing and trading various cryptocurrencies, giving users an overview of their invested assets. Overall, Coinbase is used by individuals and businesses alike for trading, investing, storing, and researching cryptocurrencies.

Visually Appealing Design: Users have praised Coinbase for its visually appealing design, which enhances the overall user experience. Many reviewers have mentioned that the platform's interface is smooth, bug-free, and easy to navigate, making it a pleasure to use.

User-Friendly Interface: Coinbase has been commended by numerous users for its user-friendly interface. It is extremely easy to navigate and use, even for newcomers to cryptocurrency. The intuitive design allows users to buy and sell Bitcoin and other cryptocurrencies without any hassle.

Frequent Updates: Reviewers appreciate Coinbase's frequent updates as they instill a sense of security and trust in using their services. These regular updates not only enhance the platform's functionality but also ensure that users are up-to-date with the latest features and improvements.

Difficulty adjusting to frequent updates: Some users have expressed difficulty in adapting to the platform's frequent updates, which often come with changes in layout and make it harder for them to navigate. These users find it challenging to keep up with the changes and may struggle to find their way around the platform.

Limited transfer options for trade portfolios: A common concern among users is the platform's restriction on transferring trade portfolios to other applications like Venmo, CashApp, or PayPal. This limitation prevents users from easily managing their portfolios across different platforms and can be frustrating for those who prefer using multiple applications for their financial needs.

High fees compared to competitors: Many reviewers believe that Coinbase charges relatively high fees when compared to other platforms in the industry. Users express dissatisfaction with these fees, especially considering that they are imposed on top of the fees already charged by crypto networks. The higher cost associated with trading on Coinbase is seen as a disadvantage compared to other platforms that offer lower fee structures.

Attribute Ratings

Reviews

(1-13 of 13)
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Score 6 out of 10
Vetted Review
Verified User
Coinbase is the safest wallet to save our crypto assets. It helps us to store, trade, and exchange our crypto assets within a second with just a single click. I use this product and it's a good user experience and easy to use for buying Bitcoin and other cryptocurrencies. Coinbase allows me to store, buy, sell and trade cryptocurrencies, the interface is super easy to use and the service is secure, it's a great tool for anyone who wants to get into cryptocurrency trading and investment for the first time.
  • Instant KYC verification
  • Easy to buy crypto with fiat
  • User-friendly interface
  • Customer support agents are not willing to solve our problems.
  • Customer support is very slow
I recommend Coinbase because of its easy-to-use interface that allows us to buy crypto with a few clicks. If I make customer support the number one priority then I will not recommend it. We need to wait several weeks to get solve our issue after contacting the Coinbase support team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Coinbase in the organization for cryptocurrency exchanges and other related transactions. We have a not-so-unique business need, along with many other SAAS companies, to accept many forms of payment for our services. Coinbase allows for the exchange of goods and services through other means quickly and securely.
  • Coinbase is a very secure online crypto platform.
  • It provides ease of use for buying, selling, transferring, and storing cryptocurrency.
  • It has an easy to use UI and intuitive design.
  • I would like it more if it could add more currencies for trading.
  • I would like to see more functionality to navigate the mobile app.
  • It would be nice if they could lower Coinbase fees to match competitor pricing.
Again, we use Coinbase at least several times per month to complete customer sales transactions. We have integrated this into our invoicing process. Coinbase's exchange is well suited to quickly and safely, transfer funds to our accounts without dealing with paper checks lost in the mail. Overall, it has improved the time it takes to get payment from weeks to days. There really are no disadvantages, except when customers insist on paying by paper check. We found that you cannot get around that entirely, but by offering other methods like Coinbase, we are able to accommodate just about every situation to get paid.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Nice cryptocurrency exchange platform with loads of cryptocurrencies to trade and learn about the crypto world. Helps you to be updated and learn about all the news in this emerging new world of finance. A good place to earn some money and do trading with different cryptocurrencies based on your need.
  • Multiple cryptocurrencies.
  • Learn
  • Earn
  • Referrals
  • Earnings
  • Cashbacks
It's a good exchange platform, but there are other competitors which have smaller fees, offer multiple cryptocurrencies, and more choices for the user and opportunities to earn money with their money. They still have some space to improve their services, but seem to be on the good road as they care about their customers.
RASHAB KAUSHIK | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is a company that exchanges digital assets and solves various business issues. The first is the requirement for a safe location to keep digital assets in our organization. The second is the requirement for an efficient method of buying and selling digital assets. The third is the requirement for a simple method of accepting and making use of digital assets as payment. By providing a safe platform for holding digital assets, a simple exchange for buying and selling digital assets, and a payment processor that makes it simple to accept and utilize digital assets as payment, Coinbase solves these issues.
  • Various choices (coins, tokens, etc.) are available for someone seeking to test out web3 or crypto
  • Smooth and free of bugs user interface
  • Easy and fast KYC process
  • Fast selling of digital assets
  • The support is very delayed at times
  • Coinbase Exchange is expensive compared to Coinbase Pro and doesn't provide better features than pro in terms of pricing
  • Reward system is limited to geographical locations
It is a great app for someone who is just starting in crypto and has no prior knowledge as to how crypto/web3 works. It is simple to use. Anyone, even those with no prior platform experience, can easily utilize it. The platform has strict security measures in place, including two-factor authentication.
Anmol Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For the previous 3-4 years, we have used Coinbase for investing goals at our company. It is a well-known and trustworthy platform for all popular cryptocurrency transactions, and it offers numerous advantages to both newcomers to blockchain technology and sophisticated users wishing to take advantage of the premium services it offers. It's simple to get started with an address and fill your wallet. The Coinbase environment's protocols, controls, and security enabled our company to conduct transactions as needed.
  • The trading process is simple.
  • Fully featured.
  • A simple and user-friendly UI.
  • A complete history of transactions is provided.
  • Extremely safe.
  • Poor support team.
  • Transaction costs are higher compared to other cryptocurrency platforms.
  • Their mobile app is really buggy.
  • Simpler tax regulations.
Coinbase is well-suited for locating practically any available verified cryptocurrency on the market today. It offers a simple way for users to invest in and use new cryptocurrency based on their requirements. They also give useful information on numerous currencies to assist users educate themselves about their purchases/trades. Coinbase is also beneficial to those who wish to diversify their cryptocurrency investments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I utilize Coinbase for both personal and business uses. I am in the finance industry so we get a lot of clients who utilize Coinbase as housing for their crypto assets. Being in the finance business, we need to be able to source and identify who these assets belong to which is exactly the opposite of what crypto-assets do, the whole point of it is to keep the account holders private in addition to being a housing and trading platform. Nonetheless, it's one of the better systems in what seems like a poorly regulated system when it comes to crypto.
  • Secure
  • Easy to trade.
  • Educated the consumer.
  • Way too expensive compared to banking institutions to trade.
  • Two-factor authentication although secure can be a challenge to get through for the owner.
  • Does customer service even exist?
The thing about Coinbase is that they speak to the general population when it comes to trading and managing crypto. Both newcomers and skilled traders can open an account and start trading fairly quickly once everything is verified. It's very well suited for somebody who has zero experience in trading and was all the hype when bitcoin went from 1K-30K+. The platform however has major flaws because it does attract so many consumers to this space. Unlike a Merrill Lynch account or a traditional bank account, you're never going to have that option of calling in and asking to speak with a financial advisor on crypto. As many people are within this space, you are practically on your own which isn't a good thing considering the high fees they charge and the risk class associated with Crypto. I would imagine most people who are more tenured in this space do not use Coinbase for their daily trading.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is a well-known and trustworthy platform for all mainstream cryptocurrency activities and provides many benefits for those looking to start using blockchain technology, as well as for more advanced users looking to get into the premium features they offer. It's quite easy to get started with an address and get your account funded.
  • Low barrier to entry.
  • Competitive fees.
  • Very well featured.
  • Support can be very bad.
  • Some promotions are bugged.
  • Doesn't support some smaller cryptocurrencies.
It's great for personal use, and will all the options available can be scaled up through most mid-size business use cases. Trading and custody tools allow strong security and management of trading activity and any automated actions taken with the currencies stored in the account. Individuals will find it easy to use.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using it to trade cryptocurrency and coins for trading and investment purpose.
  • Has all the crypto currencies and coins for trading
  • provide excellent platform for crypto investment portfolio
  • Nice application with user friendly interface
  • Can improve the Application Performance
  • Customer Support should be improved
  • Can have better KYC and legal norms for more countries to serve
Using it to trade and invest in several Crypto Currencies and Coins such as BTC, LTC, Doge, and Luna, etc.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is used to manage a variety of cryptocurrencies. Coinbase offers a selection of cryptocurrencies that many other platforms do not support. The user experience is good and provides a lot of information about the various cryptocurrencies. However, I feel like Coinbase is generally suited for larger transactions rather than small-time investing.
  • Variety of cryptocurrencies.
  • User experience.
  • Ease of completing transactions.
  • Fee schedule.
  • Tax reporting.
Coinbase is suited for large transactions, not small-time investing. Fees for enacting transactions are much higher than other platforms, thus washing away any small gains that may have occurred. Coinbase provides a wide variety of cryptocurrencies that many other platforms do not support. Coinbase is good for users that want to diversify their crypto portfolio.
March 06, 2020

Super Easy

Brian Chung | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Coinbase to manage all my cryptocurrency. It's a way to easily buy and sell cryptocurrency than going through other apps. What I like is that I can purchase cryptocurrency through my credit card and easily monitor how much everything is worth. It also allows me to hold all my coins securely.
  • Security
  • Easy of use
  • Great user interface
  • Not all coins are available to purchase
  • Tax information could be improved
  • Ease of use documents could be better
It's probably one of the easiest ways to buy and trade crypto, earn crypto, and let your company start accepting cryptocurrency. We've tried other ones and it's not as easy as Coinbase. If you want to start accepting cryptocurrency into your store, this is probably the best app out of there.
Score 5 out of 10
Vetted Review
Verified User
Coinbase is being used for small, ad-hoc transactions of top cryptocurrencies. There is currently no major function that Coinbase provides for our organization.
  • User friendly / Easy-to-use UX
  • Non-technical users can own major tokens
  • Transparency in fee policy (Assesses fees without notifying customer)
  • Downtime of network is very volatile during high-traffic times
  • Customer service
Coinbase is well-suited for the beginner purchaser of crytocurrencies. However, beware of high fees.
Jim Rubenstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is not being used in our business operations, as it's more a consumer crypto-currency product than business product. Therefore, my experience with Coinbase is limited to my own personal experiences. It addresses and solves none of my business problems.
  • Great UI for managing crypto funds
  • Excellent mobile application for monitoring crypto values and sending/receiving crypto.
  • Good two-factor security practices to ensure bad actors are not illegitimately gaining access to your wallets and stealing your funds.
  • The fees coinbase charges on top of the crypto networks are relatively high, compared to the rest of the industry
  • Under load/high volume, the site and application become unresponsive
  • Customer support is lacking. It's hard to talk to a human and get a real response to your questions/concerns. This is particularly irritating since we're dealing with money.
I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.

Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.
Tom Davies | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is not used by our organization, but myself personally. I used this as a way to first get involved in the crypto market early last year when I knew little about how to buy and sell cryptocurrency. It's a great tool for getting started and really geared towards newcomers who are used to user-friendly financial products.
  • Buy and sell Bitcoin and other cryptocurrency
  • Navigate your crypto portfolio
  • Send and receive cryptocurrency
  • The fees are way too high. Once you get used to trading cryptocurrency you should find a better solution.
  • Their customer support is abysmal
If you are interested in making some small bitcoin purchases and beginning to explore the world of crypto, Coinbase is a good place to start. Once you are comfortable with the platform, you should graduate to more professional services with lower pricing. Coinbase is just way too expensive and their customer support is horrible if you are having issues
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